David Cunliffe made a subtle media mistake when admitting he had written a letter in support of a residency application for a Chinese businessman. When asked, “Did you lie about this,” he answered “I did not lie.” While that may seem a reasonable answer, using those specific words causes more credibility issues when said in a media interview. I’m not telling him to dodge the question, just answer it in a different way. When asked, “Did you lie about this,” he...

John key showed his media skills this week by using a classic analogy to make sure people understood why he could not divulge how much the government had spent on trying to win a seat on the UN Security Council. We always tell our media training clients that one effective way to get their points across in media interviews is to use analogies. There are two reasons for that. Firstly, they are a great way to make a point if you...

When trying to convince people to vote for them, politicians for all sides of Parliament often use language that average New Zealanders don’t understand. Nowhere is this more important than in the media. Journalists sometimes clarify things, but they too can assume that language they understand must be common knowledge. Also, they can’t control what politicians say in live media interviews. We always tell our media training clients to use the most basic language as possible. That way, everyone understands. We...

The media skills of the Internet Mana Party could have a major impact on the Greens at this year’s election. That’s because the political savvy and media experience of Laila Harre and presumed social media skills of Kim Dotcom’s people could attract left wing votes that would otherwise have gone to the Greens. Firstly, Social Media provides huge opportunities for political campaigns. This is particularly so for targeting young voters. This group has always been a focus of the Greens. But...

It seems fairly obvious, but anything said in a public forum is fair game for the media to use. That’s why it’s so surprising that Politicians continue to get themselves into trouble on social media. As we tell our media training clients, if you wouldn’t say something in a media interview, why would you do it on twitter? That’s unless you want the publicity. Maybe Trevor Mallard wanted the Speaker to know he thought he was a ‘Mafia Don.’ The latest...

Anyone who saw the Budget media coverage last night on the main TV networks would have seen how they both talked to real New Zealanders about how the changes would affect them personally. One News spoke to a small business owner about how he would be affected by the Budget, while Three News did the same thing, but they spoke to a pregnant woman. This brings up an important point that anyone preparing for a media interview should bear in mind....

Politicians never refuse an opportunity to get good positive media publicity. That is until last week when David Cunliffe turned down Campbell Live twice to appear on its ‘meet the leaders’ spot. It seems even more overwhelming when the Labour leader, floundering in the polls, said people would like him once they got to know him. As a media training specialist, I would ask him: “How will voters get to know you if you refuse gift appearances like this? Here’s my...

Radio Presenter Rachel Smalley’s comment calling New Zealand women 'heifers' and 'a bunch of lardos' when she thought her microphone had been switched off illustrates an important lesson for anyone being interviewed by the news media. We always tell our media training clients to assume that the microphone is always on. Remember everything is on the record, so don’t relax after you think the ‘official interview’ is over. While this was the presenter who made the mistake, it shows how easy...

I said in this blog before the Labour Party leadership race last year that those voting should pick the candidate that comes across the best on TV. I stand by that statement. I always focus heavily on body language and tone of voice with my media training clients, because this is so important when it comes to likeability and trust in the media. David Cunliffe is an interesting character when in the media. He has good skills. He is a natural...

It has been a tough few weeks for Malaysian Airlines, so how effective have they been with their crisis communication? When the flight first went missing, they did a pretty good job. They had briefings about every two hours. That’s important because it means the media will not have to hunt elsewhere for story sources. The first principal of crisis communication should be to take control of the story. That means being the major source of information. To do this, you...